What Are The Features Of Milk Delivery Software That Manages Payments?

Milk delivery software is an integrated platform that enables you to optimize, manage, and track your operations. The software offers ‘six’ modules, one of which is payment management, which we’ll discuss in this blog.

Managing payments is one of the major business operations, defining your business’s financial health. Payment management includes handling, processing, and tracking customer payments for your services. This blog will explore the features of milk delivery software that can help you manage payments efficiently, reducing revenue leakage.

The features of milk delivery software that can help you manage payments efficiently

Milk delivery management software offers advanced features that enable you to manage payments efficiently. Efficient payment management helps you improve your cash flow and remove bad debt. Ways in which milk delivery software helps manage your payments are:

In-app wallet

The delivery solutions provide in-app wallets for the prepaid payment model. Customers can add money to their wallets to make one-time or subscription orders. The added amount is reflected in the wallet and deducted automatically when the order is delivered.

In the case of one-time orders, the amount is deducted from the wallet or the customer can pay directly through online methods.

For subscription orders for a particular number of deliveries, the customer must add a fixed amount that makes up for those deliveries. In the case of infinite deliveries, you can set a minimum amount required for a customer to place infinite delivery orders. When this amount is hit, deliveries are auto-paused and resumed when the wallet is recharged.

Providing in-app wallets enables customers to commit for a defined period, ensuring a consistent cash flow stream.

Multiple payment methods

Milk delivery software offers online and cash payment methods. The system supports multiple payment gateway integrations, including Stripe, PayPal, Authorize.io, PayU, etc. Offering online payment options gives customers the flexibility to make payments from anywhere. Cash payments are handed over to the drivers. The drivers record the amount, which is auto-updated on the admin panel. The system fosters transparency, improving customer satisfaction scores and reliability.

Transaction history

The admin panel gives you access to the overall transaction history or the transaction history of a particular customer. This feature makes the payment reconciliation process easy. Customers can also access their transaction history from the mobile app for milk delivery, enabling them to keep track of their payments.

Invoice history

The system gives access to past invoices sent to customers. These invoices are helpful during customer disputes over payments. Customers can also access their invoices from the milk delivery app, which fosters transparency and increases customer experience with your brand.

Set invoice type

You can set the invoice type—monthly, biweekly, or daily—based on which the invoices are auto-generated. You can set invoice types customer-wise or group-wise. Based on the invoice type, invoices are generated and sent to the customers.

Auto-debit

The system supports an auto-debit feature, which ensures timely payments. This feature allows you to automatically debit payments from customers’ accounts when invoices are generated. Customers can add their debit or credit cards to the system, enabling the auto-debit feature. Auto-debit features also improve the customer’s experience as the customer does not have to worry about making payments.

Refunds

The system allows you to initiate refunds for your customers. The refunds are made to the in-app wallet. If the customer wishes to transfer the funds into his bank account, he can request funds, and you can initiate that. Offering a safe, reliable, and fast way to get refunds improves customer experiences, increasing their lifetime value.

Payment reports

The milk delivery app development solution auto-generates payment reports that help you track payments in real time. The reports include transaction reports, payments received, failed transactions, monthly billing, monthly cash reports, and revenue per customer. These reports can help you analyze your financial status to create strategies to improve your sales and revenue.

Payment reminders

The software allows you to send reminders for pending payments or low wallet balances. This feature ensures that your customers pay on time and you have a steady cash flow.

Conclusion

We all know how important managing payments is. They are the lifeline for businesses to survive. Efficient payment management not only helps you improve your cash flow but also improves your customer experience. It ultimately increases customer experience and retention rates. If you are looking for an efficient way to manage your payments, book a free demo and see how “Milk Delivery Solutions” can help you.